On November 14, 2016, Louis Carr, Jr. joined the Los Angeles Department of Water and Power (LADWP) as Chief Information Technology Officer (CITO). In this role, Mr. Carr is in charge of LADWP’s critical information technology systems and infrastructure, cyber security and system integration.

Mr. Carr has nearly 30 years of information technology (IT) experience, including planning, developing and implementing information business solutions and supporting innovation. He comes to LADWP from Clark County, Nevada where he was Chief Information Officer since 2013, responsible for a $45 million operation, and 160 IT employees supporting 38 departments, 7,500 County employees and more than 50 elected officials. Prior to that, he was CIO for the State of Texas Department of Transportation (Texas DOT) from 2011 through 2013; CIO for the City of Arlington, Texas from 2007 through 2011; and Client Relationship Division Manager and later Deputy CIO for the City of Las Vegas from 1989 through 2007.

Mr. Carr has strong leadership background in all aspects of IT systems management. His expertise includes IT strategy, enterprise content management, enterprise resource planning, cloud management, financial and vendor management, and IT operations. His notable accomplishments include:

• Developing Clark County’s IT sustainability strategy and secured $25 million to replace aging systems;
• Developing the City of Las Vegas’ first eCommerce strategy document that detailed the 2-year plan to develop online services for permitting, court fine payments, business license renewals;
• Implementing performance measures and maintaining a 12-month rolling average customer satisfaction score of 93 percent for the Clark County Service Desk;
• Developing the detailed requirements and RFP for a $100 million implementation of PeopleSoft for Texas DOT;
• Deploying a traditional and mobile website called “DriveTexas.org” that provides evacuation, road closure, weather and traffic information for Texas DOT; and
• Negotiating funding for a backup data center for the City of Arlington.

Mr. Carr has a BS in Electrical Engineering with Computer Science emphasis from Stanford University. He also has an MBA with a focus on Information Technology Management from Western Governor’s University.